Legal Notice

WEBSITE OWNERSHIP

Aleo Cosmética, Lda. (hereinafter Aleo Cosmética), a legal entity under Portuguese law, with Tax Identification Number (NIPC) 516 577 670 and its head office at Rua 9 de Dezembro, nº 47, 4820-161 Fafe, Portugal.

CONTACTS

For any questions related to the website, orders, products, or customer support, the contact details provided in the specific areas of the website may be used.

PURPOSE OF THE WEBSITE

This website is intended for the corporate promotion of the Aleo Cosmética brand, as well as the online commercialization of cosmetic products, toiletries, accessories, and other products made available by the company.

PERSONAL DATA PROTECTION

The processing of personal data carried out through the website is governed by its respective Privacy Policy, which is available for consultation in a dedicated area of the website.

ONLINE SALES TERMS AND CONDITIONS

Purchases made through the online store are subject to the General Terms and Conditions of Online Sale, available for consultation on the website.

COOKIES

The website may use cookies and similar technologies, in accordance with the terms described in its respective Cookies Policy.

RIGHT OF WITHDRAWAL (RIGHT OF FREE RESOLUTION)

Consumers who purchase products through the online store benefit from the legal right of withdrawal under applicable Portuguese legislation, namely Decree-Law no. 24/2014, of February 14, in its current wording. The specific conditions for exercising this right are set out in the General Terms and Conditions of Online Sale.

COMPLAINTS BOOK

In accordance with legal requirements, access to the Electronic Complaints Book (Livro de Reclamações Eletrónico) is available through the legally mandated channels.

COPYRIGHT

All publications and content on this website are protected by copyright. Any copying, reproduction, dissemination, modification, or publication of any content, in whole or in part, is expressly prohibited without the prior written authorization of Aleo Cosmética.

ALTERNATIVE CONSUMER DISPUTE RESOLUTION

In the event of a consumer dispute, the consumer may resort to an Alternative Consumer Dispute Resolution entity. For this purpose, you may contact:

• TRIAVE – Centro de Arbitragem de Conflitos de Consumo do Ave, Tâmega e Sousa

• Address: Rua Capitão Alfredo Guimarães, 1, 4800-019 Guimarães, Portugal

• Telephone: +351 253 422 410 (call to the national fixed network) | Fax: +351 253 422 411

• Email: geral@triave.pt

• Website: https://www.triave.pt

APPLICABLE LAW

This website and this Legal Notice are governed by Portuguese law, without prejudice to any legally applicable mandatory consumer protection regulations.